mmbet's Privacy Policy

Q: I don't want bonus and promotion SMS / notifications — what do I do?

To stop bonus and promotion communications, email support@mmbet.today with "Unsubscribe" in your message, or handle it via 24/7 Live Chat. We will apply the request accordingly. This does not cover account-related financial compliance notifications — those will continue.

This policy clearly explains how mmbet collects, stores, and protects your personal data. Your trust is our top priority.

Last updated: 30 October 2026

Introduction

About the Privacy Policy

mmbet is an online betting platform for players in Myanmar, and protecting players' personal data is one of our core commitments. This Privacy Policy ("Policy") explains what information we collect when you use mmbet's services, how we use it, who we may share it with, and what rights you have.

By accessing mmbet.today and registering an account, making a deposit, or using our services, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, we ask that you do not use our services.

Section 1

1. Information We Collect

We collect the following categories of information in order to deliver our services quickly, safely, and reliably.

1.1 Information You Provide Directly

Name, date of birth, contact phone number, and email address provided during registration
Payment and bank account details provided for deposits and withdrawals
Profile information you update yourself
Customer support records — when you contact us via Live Chat or email

1.2 Information Collected Automatically

IP address, browser type, and device information
Server logs (Logs) showing how long you visited the site and which pages you accessed
Session tokens and cookie data
Gaming records — bonus handling, deposit and withdrawal history

1.3 Information Received from Third Parties

We only receive the minimum necessary information required for financial verification from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay) and other service providers. Any data from third-party platforms connected to this is handled in accordance with this policy.

Section 2

2. How We Use Your Information

We use the personal information we collect only for the following purposes.

Account registration and identity verification
Processing deposits and withdrawals
Responding to player enquiries via 24/7 Live Chat and email
Sending you updates about bonuses, promotions and VIP level progress (only if you choose to receive them)
Maintaining platform security and preventing fraud and money laundering
Ensuring our operations comply with applicable laws
Improving the platform to give players a better experience

Section 3

3. Cookies and Tracking Technology

Our website uses cookies and similar technologies. They remember your session and help restore your preferences when you return.

Cookie Types

Essential Cookies: These handle log-in verification and keep your session active. They cannot be turned off.
Performance Cookies: These are enabled with your permission to help us understand how the website is used.
Functional Cookies: These save your language selection and other preferences.

You can turn off most cookies through your browser settings, but disabling Essential Cookies may affect some parts of the service.

Section 4

4. Data Sharing and Disclosure

We apply strict controls when sharing your personal information with third parties. We only share it in the following circumstances.

4.1 Service Providers

We share only the minimum information needed with companies that handle financial verification (KBZPay, Wave Money, AYA Pay, CB Pay), platform support, and technical services — and only for the purpose of carrying out those services. These companies are required to handle your data according to our instructions and must comply with our policy.

4.2 Legal Requirements

When we are required to disclose information to comply with a court order, government requirement, or legal process, we will do so, and we will make every effort to notify you in advance where possible.

4.3 What We Do Not Share

We never sell or share your personal information for payment to advertising companies, data brokers, or unrelated third parties.

Section 5

5. Data Security Measures

mmbet uses technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss.

SSL Encryption

Data is encrypted with TLS/SSL before transmission, so it cannot be intercepted over the network.

Access Controls

Staff can only access personal information that is directly relevant to their responsibilities.

Password Protection

Passwords are stored using hashing and are never stored anywhere in plain text.

Audit Logs

All access to and changes of personal information are logged and reviewed regularly.

That said, we acknowledge that no system can guarantee 100% protection. We ask that you choose a strong password and never share it with anyone to help keep your account secure.

Section 6

6. Data Retention Period

We retain personal information for the following periods.

For the full duration your account is active, and after closure for as long as required by legal and financial compliance obligations
For inactive accounts, we will work to delete data once the retention period set out in our policy has ended
Data will be kept for as long as needed to meet any legal requirement or to resolve a dispute

Once the retention period ends, personal information is securely deleted or anonymised and removed.

Section 7

7. Your Rights Regarding Personal Data

You have the following rights regarding how mmbet handles your data, and you may contact us about any of them.

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You may request that we delete your personal data, to the extent permitted by legal requirements.
Right to Restriction: You may request that we limit how we process your personal data.
Right to Opt Out of Marketing: You have the right to refuse marketing communications sent to you based on your preferences.
Right to Data Portability: You may request that we provide the personal data we hold about you in a readable format.

To exercise any of the rights listed above, please contact us at [email protected]. We will respond as quickly as we can.

Section 8

8. Age Restriction

mmbet services are available to players aged 21+ only. If we become aware of any access by someone under age, we will take steps to address it and promptly delete any related data. No one under 21 is permitted to use our platform.

Section 9

9. International Data Transfers

Some of our servers and third-party service providers may be located outside Myanmar. In such cases, we require those servers and companies to apply data protection measures that meet the same level of protection described in this policy.

Section 10

10. Policy Updates

We may update this policy due to service expansion, legal changes, or technical developments. When we do, the updated date will be shown on the website, and you will be notified upon logging in for significant changes. Continuing to use our services after any update means you accept the revised policy.

Section 11

11. Contact Us

If you have any questions, requests, or complaints about this policy, you can reach us through the following channels.

Email: [email protected]
24/7 Live Chat: Click the chat button at the bottom right of the website to reach us in Burmese

We will reply as quickly as possible. While we cannot guarantee a specific response time, our team is available 24/7.

Frequently Asked

Questions About Personal Data Protection at mmbet

mmbet uses players' personal data only for identity verification, processing deposits and withdrawals, providing customer support, and maintaining platform security. It is never sold to advertising companies or data brokers.

Yes. All payment information is protected with SSL encryption, and KBZPay, Wave Money, AYA Pay, and CB Pay each carry out financial verification under their own security protocols. No member of our staff has access to your card number or PIN.

Yes, you can request deletion, excluding data we are required to retain by law. Contact [email protected] to submit a data deletion request — we will process it after verification. Please note that data related to financial compliance must be retained for the period required by law.

You can disable performance and functional cookies, but disabling essential cookies may cause login verification and session functions to fail. This means essential cookies must be enabled to access and play on the platform.

To stop bonus and promotion communications, email [email protected] with "Unsubscribe" in your message, or handle it via 24/7 Live Chat. We will apply the request accordingly. This does not cover account-related financial compliance notifications — those will continue.

mmbet never sells or shares players' personal data with advertising companies, data brokers, or unrelated third parties. Any data shared with service providers is handled only under data protection agreements that align with our policy.